Simply Business On the Web - Part 3
Here are a few more tips from the Simply Business series. The idea behind this series is to help you realize that even the small things matter, and sometimes we overlook the things that seem like everyone just knew.
Discounts are not just a sales tactic:
Discounts are great and can come in a variety of different formats. You can offer coupons, referral savings, buy-one-get-one, purchase amount discounts and so much more. A discount is more then just a way of increasing sales though, it's also a way of retaining customers. Lets take for example that customer who just bought from you. They could have bought from anyone, but they decided to buy from your store for a reason. So why not give them another reason to come back next time? Put a 10% discount card in their package, or send them a free gift and put a note in there saying "thank you for your purchase, we appreciate you choosing us, and look forward to serving you in the future". With that simple gesture you most likely have made a customer for life (or at least a long time to come), and it cost you very little in the grand scheme of things.
Employees are just as important as customers and sales:
Too many times employers take their employees for granted. Many employees feel under valued and over worked. Typically when employees start to feel this way they also start to become less productive and more annoyed with their job, which reflects on their interactions with clients and co-workers. Now you may be thinking that you run an online store and no-one notices, but you'd be surprised how much "attitude" can carry through over the phone or in an email. Treating your employees with the respect and appreciation they deserve is important. After all, if they weren't there doing their job who would be?
You do not know everything and that's a good thing:
Many business owners think that they know it all, and have seen everything the business world has to throw at them. Guess what, you don't know it all and you certainly haven't seen everything, but that's not a bad thing. Being able to realize that you don't know everything opens you up to a world of possibilities and understanding that there are things out there that you haven't seen keeps your business agile. Think of any sports team that starts to get comfortable with winning. They think they are going to win all the time, and can't be beat; "they've seen it all". Then it happens, the underdog who's lost every other game they've played comes into town and wins, beating the undefeated team. The team that keeps on their toes and realizes they can lose will be open to new tactics and the possibility that something new might be thrown at them.
Remember: You can learn just as much if not more from your failures as you can from your successes. The key is to make sure you implement what you've learned and don't repeat it.
--------------
Ignite MediaLLC, Ignite Your Site™
http://www.ignite-media.com/
Website Design & Development eCommerce Development Search Engine Optimization
Website Packages Now Available!
Discounts are not just a sales tactic:
Discounts are great and can come in a variety of different formats. You can offer coupons, referral savings, buy-one-get-one, purchase amount discounts and so much more. A discount is more then just a way of increasing sales though, it's also a way of retaining customers. Lets take for example that customer who just bought from you. They could have bought from anyone, but they decided to buy from your store for a reason. So why not give them another reason to come back next time? Put a 10% discount card in their package, or send them a free gift and put a note in there saying "thank you for your purchase, we appreciate you choosing us, and look forward to serving you in the future". With that simple gesture you most likely have made a customer for life (or at least a long time to come), and it cost you very little in the grand scheme of things.
Employees are just as important as customers and sales:
Too many times employers take their employees for granted. Many employees feel under valued and over worked. Typically when employees start to feel this way they also start to become less productive and more annoyed with their job, which reflects on their interactions with clients and co-workers. Now you may be thinking that you run an online store and no-one notices, but you'd be surprised how much "attitude" can carry through over the phone or in an email. Treating your employees with the respect and appreciation they deserve is important. After all, if they weren't there doing their job who would be?
You do not know everything and that's a good thing:
Many business owners think that they know it all, and have seen everything the business world has to throw at them. Guess what, you don't know it all and you certainly haven't seen everything, but that's not a bad thing. Being able to realize that you don't know everything opens you up to a world of possibilities and understanding that there are things out there that you haven't seen keeps your business agile. Think of any sports team that starts to get comfortable with winning. They think they are going to win all the time, and can't be beat; "they've seen it all". Then it happens, the underdog who's lost every other game they've played comes into town and wins, beating the undefeated team. The team that keeps on their toes and realizes they can lose will be open to new tactics and the possibility that something new might be thrown at them.
Remember: You can learn just as much if not more from your failures as you can from your successes. The key is to make sure you implement what you've learned and don't repeat it.
--------------
Ignite MediaLLC, Ignite Your Site™
http://www.ignite-media.com/
Website Design & Development eCommerce Development Search Engine Optimization
Website Packages Now Available!
Labels: small business, tips, tricks
posted by Ignite Media LLC at
Thursday, February 05, 2009
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]
<< Home